911 Public Safety Telecommunicators and Call-takers
Job Information
• Location: Gallatin, Tn. 37066
• Position Title: 911 Public Safety Telecommunicator
• Company Name: Sumner County Emergency Communication Center
• Job Function: Telecommunicator/Dispatcher/Call Taker
• Entry Level: Yes
• Job Type: Full-Time
• Job Duration: Indefinite
• Min Education: H.S. Diploma/Equivalent
• Min Experience: None
• Required Travel: None
• Salary: $16.50 to $18.00 (Hour Wage)
The Sumner County Emergency Communications Center (ECC) is the primary answering point for all 9-1-1 emergency calls in Sumner County and is responsible for the dispatching of police, fire, and EMS field resources.
The Sumner County Emergency Communication Center handles all emergency and non-emergency calls for the Sheriff's Office, Hendersonville, Gallatin, Portland, Westmoreland and Millersville Police Departments as well as the Fire and EMS Departments.
We are a Consolidated E-911 Center that opened in July ,2017. The consolidation has dramatically improved our 911 communications and has saved lives. It has greatly improved the efficiency in which emergency calls are managed. Our telecommunicators handle every call from start to finish.
The Sumner County Emergency Communications Center has state-of-the-art equipment, security systems and readiness for the next generation of E-911. These innovative features help Telecommunicators to be more proactive in their duties by providing deployed resources with updates they obtain.
The Emergency Communications Center is the critical link between community members calling for assistance and the Public Safety Responders in the field.
Sumner County Emergency Communication Center is currently accepting applications for 911 Public Safety Telecommunicators and Call-takers. Candidates must possess a valid Tennessee Driver's License, be able to type 3000 keystroke per hour (net) and possess either a GED or a high school diploma. The process consists of an oral interview, extensive background investigation, psychological and job-related physical examinations and drug testing.
Brief Job Description: Receive emergency and non-emergency calls for information and assistance via telephone, radio, and written teletype. Direct calls to a source of assistance. Maintain constant status information on all police, fire, and EMS units via computer terminal. Operate complex computers, telephones, radios, audio recorders, 9-1-1 PSAP equipment and other technical equipment. Have access to extremely sensitive, confidential information. Work according to 24-hour scheduling with work hours subject to change according to demand. Must be willing to work any shift, including weekends, holidays, and overtime, as necessary. Job duties include multiple simultaneous tasks that must be performed on demand. High liability and high stress factors are common. Excellent benefits package provided.
Salary for entry level Call-takers beginning at $16.50 per hour and increasing to Telecommunicator pay in steps, upon successful completion of training and promotion to Telecommunicator 4 with pay up to $18.00 per hour. There are opportunities for periodic pay increases, as well as great benefits (medical, vision, and dental). Our standard shifts are 12-hour shifts, 2 days on and 2 days off, 3 days on 3 days off. Interested candidates please complete our application.
Testing dates will be scheduled, and candidates will be notified via call, text, or email. You may download a job description and application from our website at www.sumnerecc.org. Questions contact Missy Behel at email: mbehel@sumnerecc.org
Licenses, Certification and other Requirements
Candidates must possess a valid Tennessee Driver's License, be able to type 40 words per minute (net) and possess either a GED or a high school diploma. Candidates be subject to an oral interview, extensive background investigation, psychological and job-related physical examinations and drug testing.
CPR, Emergency Medical Dispatch (EMO), Emergency Fire Dispatch (EFD), Division of National Crime Information Center (NCIC) Certification required within 6 months of employment.
Open until filled
Circulation Clerk 1 Part Time
General Overview
The Hendersonville Public Library is seeking to hire a part-time Circulation Clerk 1. The successful applicant will be enthusiastic and creative, willing to share their talents to help the library better serve the Hendersonville community. The Hendersonville Public Library is a Level 5 library and the largest library in Sumner County, serving approximately 500 patrons per day. The library is open Monday – Thursday and on Saturday. This position will work closely with the Operations Supervisor, Library Directors and a supportive team of staff in planning, organizing, and directing the activities for the Library. This position is approximately 38.5 hours every two weeks, which would include daytime, evening and Saturday hours as a year-round position.
Job Description
General Function: completes and assists in a variety of tasks necessary for the day to day operations of the library.
- Prioritizes assignments and tasks under general direction.
- Checks returned items in, inspecting returned items for damage.
- Checks items out to patrons; receives overdue fines, lost / damaged item fees and lost / damaged item replacements.
- Processes patron renewals, upon patron request and if possible. Explains renewal guidelines to patrons.
- Create account/library card for new patrons.
- Sorts books, publications and other items according to classification code and returns the items to the shelves, files or other designated storage areas.
- Shelves returned items, requires knowledge of the Dewey Decimal system.
- Read shelves for accuracy.Provides assistance to patrons, including locating circulation items, and answering patron inquiries in person and over the phone.
- May assist in repairing books and circulation items.
- May perform light cleaning, including dusting, review and restock of public bathroom facilities, etc. as necessary for the daily operations of the library facility.
- May perform a variety of additional duties necessary for the daily operations of the library facility.
Education and Qualifications
- High school graduate, with some college or library experience preferred
- Ability to communicate effectively, in writing and orally, to promote and market library materials and programs
- Demonstrates ability to exhibit sound judgment and demeanor in public interactions; thinks and acts appropriately under pressure.
- Ability to work as part of a team, demonstrating an excellent customer service attitude.
- Highly self-motivated and able to work independently
- Ability to manage multiple tasks at one time
- Ability to use common software applications including Microsoft Office.
- Ability to use common office equipment including a computer, phone, fax, copier and scanner.
- Working knowledge of alphabetical order, numerical order, and spelling.
- Requires ability to undergo extended periods of walking, standing, sitting, bending, stooping, kneeling and light lifting.
- Ability to exercise discretion with sensitive and / or confidential information.
All applicants must submit an application, resume, cover letter and 3 professional references. Applications may be downloaded at https://www.sumnertn.org/information/job-openings (scroll to bottom).
Applications will be accepted at:
Hendersonville Public Library
140 Saundersville Road
Hendersonville, TN 37075
Or via email to: djohnson@sumnercountytn.gov
Applications will be accepted through Friday, January 29, 2021 @ 5 PM. Interviews will be conducted by appointment only.
The Sumner County Library Board and libraries of Sumner County do not discriminate on the basis of race, sex, religion, color, national or ethnic origin, age, disability or military service in its policies, or in the admission or access to, or treatment or employment in, its programs, services or activities.
Part Time Catalog Librarian
General Overview
The Hendersonville Public Library is seeking to hire a Part Time – Catalog Librarian. The successful applicant will be enthusiastic and creative, willing to share their talents to help the library better serve the Hendersonville community. The Hendersonville Public Library is a Level 5 library and the largest library in Sumner County, serving approximately 500 patrons per day. The library is open Monday – Thursday and on Saturday. This position will work closely with the Library Directors, Operations Supervisor and a supportive team of staff. The hours for this position is 38.5 hours every two weeks (per pay period).
Catalog Librarian:
Works in conjunction with the full time catalog librarian in the processing and cataloging of books, audio/visual equipment and materials, electronics, and other media in the library’s collection; repairs and/or makes new jackets for materials. This will entail significant data entry of print and non-print materials into a library specific on-line cataloging system, available record resources will be applied. Additionally will provide assistance in the circulation department as needed.
Education and Qualifications
- Undergraduate degree and work experience in educational, library fields or equivalent related work experience
- Ability to use sound and independent judgement when applying established policies
- Excellent interpersonal skills, including the ability to communicate with others, orally and in writing.
- Strong organizational skills with attention to detail.
- Ability to work independently and in a team environment
- Excellent customer service, communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Ability to work in a team environment.
- Ability to use general office equipment
- Requires ability to undergo periods of walking, standing, sitting, bending, stooping, kneeling and light lifting.
- Ability to exercise discretion with sensitive and / or confidential information is mandatory.
Principal Activities and Duties:
- Prioritizes assignments and tasks in the cataloguing services department, under the supervision and direction of the management
- Processes items for library circulation, both new and donations
- Provides assistance in cataloguing materials which may include utilizing subscription services or online databases for Machine Readable Cataloging (MARC) records where available.
- Update and main records in library system
- Prepare and affix labels with appropriate information for materials added to library collection
- Assists in the classification of materials using the Dewey Decimal System (or other mandated systems).
- Updates holdings codes as needed and approved by management
- Process and maintain interlibrary loan requests and records
- Assist with annual inventory process and apply corrections as needed
- Provides assistance to the Circulation Services department including: assisting patrons at the circulation desk, sorting and shelving materials, etc.
- May perform a variety of additional duties necessary for the daily operations of the library facility.
All applicants must submit an application, resume, cover letter and 3 professional references. Applications may be downloaded at https://www.sumnertn.org/information/job-openings (scroll to bottom).
Applications will be accepted at:
Hendersonville Public Library
140 Saundersville Road
Hendersonville, TN 37075
Or via email to: djohnson@sumnercountytn.gov
Applications will be accepted through Friday, January 29, 2021 @ 5 PM. Interviews will be conducted by appointment only.
The Sumner County Library Board and libraries of Sumner County do not discriminate on the basis of race, sex, religion, color, national or ethnic origin, age, disability or military service in its policies, or in the admission or access to, or treatment or employment in, its programs, services or activities.
Library Clerk (Gallatin)
Job Title: Library Clerk
Job Type: Part Time: 28 hours per week
Salary: $10.00 per hour
Closing Date: Open until filled
Position Overview
This position works under the supervision of the Circulation Supervisor to perform the duties necessary in the Circulation and Reference areas to effectively facilitate library operations. The hours for this position are 28 hours per week, working the following days and times: Tuesdays-Fridays 8:30am-2:00pm, and Saturdays 8:30am-3:00pm.
Duties and Responsibilities
- Use technology on a daily basis: automated circulation system, e-book devices, & public computers.
- Provide prompt, courteous, and direct assistance to customers with information regarding use of library materials, equipment, and services.
- Keep the facility clean and neat, which includes: maintaining bathrooms & cleaning shelves & furniture.
- Create and maintain library accounts, collect and reconcile fines, and circulate materials.
- Efficiently operate common office machinery, such as: telephones, copiers, printers, and fax machines.
- Present self as a positive, unbiased, and professional role model; which includes but is not limited to, having a pleasant attitude, refrain from using profanity, keeping personal beliefs (religious, political and otherwise) to oneself, and remaining professional with all library customers at all times.
- Maintain confidentiality and respect individual privacy and rights in dealing with customer and/or employee records and personal information.
- Adhere to and enforce all library and county policies, procedures and restrictions.
- Maintain and foster cooperative and courteous working relationships with public, peers, and supervisors.
- May perform, or assist with, a variety of other duties as assigned or necessary for the daily operations of the library, including but not limited to: daily opening and closing procedures, serving customers of all ages, performing shelf reading, weeding, and routine shelving
Requirements
- High School Diploma or GED
- Must have intermediate to advanced computer skills, including familiarity with Microsoft Office software, a variety of Internet browsers and e-mail service providers
- Stamina for extended periods of walking, standing, sitting, bending, stooping and kneeling
- Must exhibit the ability to be a positive influence while representing the library
Other Desired Skills/ Abilities
- Ability to communicate effectively using speaking, hearing, vision, and writing skills
- Strong customer service skills, with the ability to manage multiple tasks, and people, in a polite and professional manner
- Knowledge of standard library procedures, practices, and methods
The Sumner County Library Board and libraries of Sumner County do not discriminate on the bases of race, sex, religion, color, national or ethnic origin, age, disability, or military service in its policies, or in the admission or access to, or treatment or employment in, its programs, services or activities.
Applications can be obtained from the Sumner County website at https://www.sumnertn.org/information/job-openings (scroll to bottom). Please submit resumes, and completed applications to the Gallatin Public Library at the Circulation Desk. If mailing, please send to:
Gallatin Public Library
123 East Main Street
Gallatin, TN 37066
Attention: April Mangrum, Library Director
Interviews will be conducted by appointment only.
Permitting Specialist
Location: Sumner County Government, Gallatin, Tennessee
Sumner County Government is accepting applications from qualified individuals for the position of Permitting Specialist in the Development Services Department. The purpose of this position is to assist the public and provide technical office support duties related to the processing and issuance of Planning, Zoning, and Stormwater Permits. Qualified applicants will possess excellent customer service skills as well as a combination of training and experience that will allow them to review and process various types of development related applications per established regulatory requirements. The ideal candidate will have a Bachelor’s Degree in Business or Public Administration or a related field, and two years of relevant experience.
A full job description may be found here. Interested applicants should send their resume and three professional references to Kathy Young: kyoung@sumnercountytn.gov.
Sumner County Government offers a highly competitive benefits package. This position will remain open until filled. Sumner County Government is an EOE.
AEMTs and Paramedics needed for Sumner County EMS
Sumner County EMS is currently seeking qualified applicants for AEMTs and Paramedics.
For more information and how to apply, please click HERE